> For the complete documentation index, see [llms.txt](https://upsolver.gitbook.io/content/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://upsolver.gitbook.io/content/support-1/troubleshooting/aws-configuration/private-api-doesnt-start-or-cant-connect.md).

# Private API Doesn't Start or Can't Connect

The initial AWS Integration takes time; once the integration is done, it should take up to 5 minutes until the Local API is up. 

If the Local API is still unavailable beyond that time period, it might be the result of one of the following issues:

* [Elastic IPs limit Reached](/content/support-1/troubleshooting/aws-configuration/private-api-doesnt-start-or-cant-connect/elastic-ips-limit-reached.md)
* [EC2 Spot Instance Not Running](/content/support-1/troubleshooting/aws-configuration/private-api-doesnt-start-or-cant-connect/ec2-spot-instance-not-running.md)
* [DNS Cache](/content/support-1/troubleshooting/aws-configuration/private-api-doesnt-start-or-cant-connect/dns-cache.md)
* [Security Group Not Open](/content/support-1/troubleshooting/aws-configuration/private-api-doesnt-start-or-cant-connect/security-group-not-open.md)

{% hint style="info" %}
If you need help, please raise a ticket via [Upsolver Support Portal](https://support.upsolver.com/).
{% endhint %}


---

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